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Cancelling your subscription
Cancelling your subscription

How to cancel your Navigator Pro Subscription

Daniel Wylie avatar
Written by Daniel Wylie
Updated over 5 months ago

Cancelling your subscription is super easy, you just need to be sure you do it from the correct place based on where you created your subscription.

Plan cancellations are processed at the end of your billing period and are not pro-rated if you cancel early. (Example: Your monthly plan ticks over on the 10th, you cancel on the 20th. You will still have access to Pro until the 10th of the following month - your plan will be cancelled then)

Please check you receive a confirmation email regarding any cancellations before assuming they’re complete.

Website

If you created your subscription on the website (using Stripe), jump back onto it - https://overlandnavigator.co.nz, make sure you’re signed in.

  1. Click the settings tab in the menu


  2. Click/tap ‘Manage/Cancel’ to change the status of your subscription.

You'll be redirected to Stripe where you can update your credit card or change your subscription status.

iPhone/iPad

If you created your subscription on an Apple device, open the app, tap Settings down the bottom and press Manage next to the ‘Pro’ plan.

You will then be redirected to the Apple flow to cancel your plan.

Android

If you created your subscription on an Android device, open the app, tap the settings hamburger in the top right corner and choose Billing. Tap manage next to the ‘Pro’ plan.

You will then be redirected to the Google flow to cancel your plan.

If that for some reason doesn't work, Google has some good documentation on how to manage your subscriptions on their help site.

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